zip file, containing the firmware and some documentation. Download the latest firmware for the router, from.Most of the routers having the new NETGEAR genie user interface do not come with a setup CD. This is especially helpful for newer NETGEAR routers that do not come with a setup CD that includes a firmware recovery tool. If you don't understand them, don't attempt this without contacting NETGEAR technical support. The instructions assume a basic level of networking competence. Note: The steps below show how to reload firmware onto a NETGEAR router that won't boot due to corrupt firmware. This article will assist you with firmware recovery in case of firmware failure, without using the firmware recovery tool.